Frequently Asked Questions?

 

General Questions

 

  • How can I commence using Problab’s services?
    Once you choose us as your service-provider, We ask you to give us project specifications in the particular format you are comfortable with. But if you have the necessary resources, you can give us elaborate description of your project in terms of functionality and site flow. You can provide this in Microsoft Word or PDF or Microsoft Power Point format. After the scope of the project is clearly defined, we will give you a quote. After you approve our quote, we will commence work and offer you updates on progress.
  • How can I be certain about your work quality?
    We allow our clients to supervise the project development process entirely. You can observe and review the material results of each stage of development. We also offer Status Reports. If you want, you can also go through the Status Report of your project. The entire scope of work is described at the initial stage of development.
  • Do you offer a fixed price quote or work on hourly basis?
    We work both on fixed price quote and on hourly basis. For small projects, we usually prefer work on hourly basis. For the larger projects, we generally offer you a fixed price quote.
  • How can I be sure of high quality and timely-delivery of work?
    We have a special team of site testing professionals. Once your project is completed, we give your site to our site testing experts who test your site and check its quality. We perform start the front end build up at a certain interval from the build up start of the administrative section.I. Beta website display on test server for the admin section.
    II. Beta website display on test server for front end section
    III. Beta test for admin and front end
    IV. Alpha test for admin and front end.
    V. Completion of website and upload to main server.
  • What security measures do you take?
    We offer Installation or SSL certificates if necessary. It secures the database and code, and incorporates anti-spam codes which keeps your Website absolutely hack safe. But, remember the World’s top secret Websites are also not 100% hack-secured. What is exactly do is make it a tough task for the hackers to enter your site.
  • How can I sure of your reliability?
    We assess the Web server for heavy traffic and the load is tested. The program will be reliable enough and will work in accordance with or beyond expectation without bugs.
  • What additional services do you offer?
    Our additional services include :

    • Content Management System (CMS)
    • Shopping Cart System
    • Forum
    • Newsletter Management System
    • Hire a full time web designer
  • On what basis will the Dedicated Web Designer work?
    The dedicated Web designer will work only for your project and completely under your guidance. He will work on 8 Hrs. Per Day x 5 days a week basis.

Questions on Website Designing

 

  • What programming experience does Problab Technologies have in Website designing?
    Our design section not only makes user interface of the software, but, also offers a complete range of web design services. Our web design services include Complete Web Design, Template design, Logo Design, Print Media Design, Flash Design, Online Store design and Brochure design.
  • Do you redesign websites?
    Yes, we offer web redesign services. If you feel that your site is looking outdated and old, you can contact us for availing our exclusive website redesign services. Other than this, we also offer brochure redesign, business card redesign,
  • What website design packages do you offer?
    Our website design packages include E Commerce Website, Business Website, Real Estate Website, Dating Website and Recruitment Website
  • What are the different plans you offer in website designing?
    Our website designing plans include Basic Plan, Standard Plan, Select Plan and Corporate Plan.
  • Is it possible to customize the packages offered on the Problab Technologies website?
    Of course, this is exactly what we do for you. Our packages can be customized to include and remove functionalities and features as demanded by our clients.
  • In which formats will my website design projects be delivered after completion?
    We deliver your website design projects in .JPG. .PSD, .GIF, .AI and .EPS formats.
  • How many designers will work on my project?
    How many designers will be allotted for your project will depend upon the type of the project work. To cite an example, designing a simple site will need only a project manager and a web designer. But designing an advanced website will require more number of project managers, web designers and testers.
  • How much time do you take to design a website?
    This again will depend upon the kind of project you are offering us. A simple project will take shorter time than an advanced project.
  • Will the client be involved in the website design process? If yes, How?
    The website that you have given us to design is yours. And our aim is to satisfy you. And to do this, we will surely allow you to be a part of the work process. You can also call us up or mail us to get samples for feedback. When to start designing the final product, we will pass it through a test-bed, offering you enough scope to examine and explore. The website will go live only with your final approval.
  • How will you help if I am not happy with the website you have designed?
    Problab Technologies has never ever been to such situation. Our clients are always happy with our quality of work. But if such situation crops up, and you are not satisfied with our designed website, we will do a complete custom redesign. You will not have to pay any extra cost. But this is most unlikely to happen. We specialize in designing websites to suit and reflect the character of every individual business.

 

Questions on Website Development

 

  • Is it possible to share the design task and get page development services from you?
    Yes, we offer CSS and HTML development of the web pages. These are based on the design inputs offered by the customers. The designs generally are required to be given as JPG’s, CDR or PSD files.
  • What type of technology does Problab support?
    We are experienced in the languages and applications like HTML, XHTML, PHP, PHOTOSHOP, AJAX, MYSQL, Javascript, Actionscript, Flash, Server 2005 and ASP.net.
  • Can I view the website and software as it is being constructed?
    Yes, of course. You can certainly view the website and software as it is developed. When a website is developed, it is hosted on Problab Technologies servers once every couple of days for customer feedback. This enables the customers keep record of the on-going work. The project manager can be approached for meeting at any time.
  • What web development packages do you offer?
    Our web development packages include E Commerce Website development Package, Business Website development Package, Real Estate Website Package, Dating Website Development and Recruitment Website Development Package.
  • What are the different web development plans you offer?
    You can choose any one from the Basic Web Development Plan, Standard Web Development Plan, Select Web Development Plan and Corporate Web Development Plan according to your requirement.
  • In which formats will my website design + development projects be delivered after completion?
    We deliver your website design + development projects in JPG, .PSD, .GIF, .AI, .EPS, .HTML, .PHP formats.
  • Can I manage my site myself?
    Yes, you can certainly manage your website yourself. We can also incorporate our advanced editor (CMS) that is easier and quicker to use. It enables you to manage your site without any Frontpage or HTML knowledge. This permits many people to edit site content and various pages and cannot break your website. But you have to pay an extra nominal fee for getting this facility. Like any website, it becomes important to market your ecommerce website using search engine optimization (SEO) techniques. With our ecommerce marketing expertise, we at Problab Technologies can offer you outstanding results. So, apart from delivering top notch ecommerce web design, we can also help your website become more visible and attract new visitors and traffic every day. Whether you have an electronics shop, online clothing store, or are selling any retail or wholesale product, we can make your ecommerce website a success on the web.

Questions on App Development

 

  • What is Mobile Applications?
    A mobile application is a program which has been developed for use on mobile devices. These applications are made available to device users through the manufacturer’s virtual shop eg iPhone App Store or Android Market. Applications can be developed for any purpose from games and calorie counters to maps and payment systems.
  • What platforms do you develop for?
    Here at MobileAppAmerica, we develop apps for iPhone, Android, Symbian and Blackberry, meaning that we can help you reach a wide audience.
  • Why should I choose Problab Technologies Pvt. Ltd.?
    When you choose Problab Technologies, you can rest assured that your application will be developed by highly-skilled and experienced professionals. Any work undertaken by us will be to the highest possible standards and completed to your absolute satisfaction. Read our About Us page to learn more about what we can do for you.
  • I already have a website, do I need a mobile one?
    We can tweak your website to ensure optimal performance on Smart phones. A code can be embedded into your site to detect when the reader is using a mobile device and display the correct version accordingly. An easier-to-use website means more satisfied potential customers. See our Web To Mobile page for full details.
  • I want an app for my business but I don’t know where to start.
    You are in the right place. Get in touch and one of our team will be more than happy to answer any questions you might have. Let us know what you need to do and we will make it happen.
  • What will it cost?
    At MobileAppAmerica, we pride ourselves on providing a high quality service at an excellent price. Act quickly to take advantage of our 6% discount! Get a free quote! online now.
  • What if I have a problem?
    We are available online 24 hours a day, 365 days a year and are always more than happy to help with any queries you may have.
  • Can I see examples of your work?
    Of course. We can provide case studies of apps we have developed and feedback from some of our clients.
  • Can I make amendments once the job is completed?
    Amendments can be made, please contact our team for details.
  • I am a developer and would like to work for Problab Technologies.
    Great news, we are currently looking to expand our team of world class developers. Please submit your application on our website today and we will contact you shortly.
  • I have a query and would like an immediate answer.
    Please use our live chat facility to chat with one of our team. We are always happy to answer any questions you may have regarding any of our products and services.
  • I already have a web hosting package, can I continue to use it for my mobile website?
    Yes, you can continue to use your own hosting provider.
  • I don’t live near you, do I need to use a local developer?
    As our work is internet based, we are ideally suited to both local and international customers. Our range of contact options means that we can provide excellent support and service regardless of where you are based.
  • When will I see the product you are developing for me?
    We can provide updates and drafts regularly throughout the process according to your requirements. Your satisfaction is of the utmost importance so we appreciate any feedback.
  • Do you have a Service Level Agreement in place?
    Yes, we operate an SLA (Service Level Agreement) for all of our products. This ensures that our customers can rest assured that our high level of service and quality will continue at all times.

Ready to get started with Problab Technologies Pvt. Ltd.?